Once the complainant is satisfied with the resolution provided by the COO-PM (SPMU) or District Executive Officer, the grievance will be moved to the Closed status. The Block Team Leader can check the closed grievances in the 'Closed Grievances' tab How BTL Check the Closed Grievance Once the complainant is satisfied with the resolution provided by the COO-PM (SPMU) or District Executive Officer, the grievance will be moved to the Closed status. The Block Team Leader can check the closed grievances in the 'Closed Grievances' tab
Once the grievance has been taken offline by the COO-PM (SPMU) at the state level, the Block Team Leader can view the 'Offline' grievances under the 'Offline' tab How BTL View the Offline Grievance (Escalated) Once the grievance has been taken offline by the COO-PM (SPMU) at the state level, the Block Team Leader can view the 'Offline' grievances under the 'Offline' tab
Once the escalated grievance has been assigned to District Executive Officer by the COO-PM (SPMU) at the state level, the Block Team Leader can view the 'Assigned' grievances under the 'Assigned' tab How BTL View the Assigned Grievance (Escalated) Once the escalated grievance has been assigned to District Executive Officer by the COO-PM (SPMU) at the state level, the Block Team Leader can view the 'Assigned' grievances under the 'Assigned' tab
Once the escalated grievance has been responded by the District Executive Officer, the Block Team Leader can view the 'Responded' grievances under the 'Responded' tab How BTL Check the Responded Grievance (Escalated) Once the escalated grievance has been responded by the District Executive Officer, the Block Team Leader can view the 'Responded' grievances under the 'Responded' tab
Once the escalated grievance has been resolved by District Executive Officer, the Block Team Leader can view the 'Resolved' grievances under the 'Resolved' tab How BTL Check the Resolved Grievance (Escalated) Once the escalated grievance has been resolved by District Executive Officer, the Block Team Leader can view the 'Resolved' grievances under the 'Resolved' tab
