We will have an overview of how the District Executive Officer will gain access to the Grievance Redressal Module (GRM) and what are the activities that he will perform Overview of DEO We will have an overview of how the District Executive Officer will gain access to the Grievance Redressal Module (GRM) and what are the activities that he will perform
Every District Executive Officer will have a designated Executive officer and Block Team Leader to whom they can assign grievance based on work areas allocated to that particular District level or Block level How DEO Assign the New Grievance Every District Executive Officer will have a designated Executive officer and Block Team Leader to whom they can assign grievance based on work areas allocated to that particular District level or Block level
The Block Team Leader will investigate on the grievance assigned by District Executive Officer and then respond with reasons in detail on the assigned grievance How DEO Accept the BTL Response The Block Team Leader will investigate on the grievance assigned by District Executive Officer and then respond with reasons in detail on the assigned grievance
The District Executive Officer will analyze the resolution provided by the Block Team Leader and upon dissatisfaction, the District Executive Officer will reject or return the grievance with reasons to Block Team Leader How DEO Reject the BTL Response The District Executive Officer will analyze the resolution provided by the Block Team Leader and upon dissatisfaction, the District Executive Officer will reject or return the grievance with reasons to Block Team Leader
The designated District Executive Officer at the district level will investigate thoroughly on the grievance raised by the complainant and can make decision to resolve the grievance How DEO Resolve the Grievances The designated District Executive Officer at the district level will investigate thoroughly on the grievance raised by the complainant and can make decision to resolve the grievance
