If the complainant is not satisfied on the resolution provided by the District Executive officer, the grievance will be escalated to the state level officer and the District Executive Officer can see the escalated grievances in the 'Escalated Grievances' tab How DEO Check the Escalated Grievance If the complainant is not satisfied on the resolution provided by the District Executive officer, the grievance will be escalated to the state level officer and the District Executive Officer can see the escalated grievances in the 'Escalated Grievances' tab
The District Executive Officer will investigate on the grievance assigned by COO-PM (SPMU) at the state level and then respond with reasons in detail on the assigned escalated grievance How DEO Response the Escalated Grievance Assigned by the SPMU The District Executive Officer will investigate on the grievance assigned by COO-PM (SPMU) at the state level and then respond with reasons in detail on the assigned escalated grievance
Any grievances that has been resolved, the District Executive Officer can check the resolved grievances under the 'Resolved' tab How DEO View the Resolved Grievance (Escalated) Any grievances that has been resolved, the District Executive Officer can check the resolved grievances under the 'Resolved' tab
Once the grievance has been taken offline by the COO-PM (SPMU) at the state level, the District Executive Officer can view the 'Offline' grievances under the 'Offline' tab How DEO View the Offline Grievance (Escalated) Once the grievance has been taken offline by the COO-PM (SPMU) at the state level, the District Executive Officer can view the 'Offline' grievances under the 'Offline' tab
Any escalated grievances which was moved to 'Overdue' tab, the District Executive Officer has to check and respond. How DEO Check And Response the Overdue in Escalated Grievances Any escalated grievances which was moved to 'Overdue' tab, the District Executive Officer has to check and respond.